Unlocking the future of digital transformation in health services with Microsoft Power Platform. 

 

As we continue navigating the complexities of modern healthcare, one thing remains clear—manual processes and paper-based forms are still holding some of our healthcare organisations back.  

Recently Microsoft and Factor hosted a webinar highlighting how user-centric intelligent applications, built on the Microsoft Power Platform, can transform healthcare workflows for better societal outcomes. 

With insights from experts like Dr Simon Kos, Chief Medical Officer at Microsoft ANZ, and Factors’ specialists, the session discussed the pressing need to digitise and connect healthcare systems.  

Here’s a recap. 

POLL RESULTS: The case for form transformation 

Healthcare organisations such as emergency services, clinics and hospitals have made strides in adopting electronic medical records (EMRs), but challenges persist.

According to webinar poll results show: 

  1. 42% of attendees still rely on paper-based forms. 
  1. 47% reported partially connected data, with some systems requiring manual data entry. 
  1. 36% flagged security gaps in their digital processes. 

 

These statistics reflect a fragmented ecosystem where inefficiencies slow care delivery, increase costs, and expose vulnerabilities. However, advancements in low-code platforms and artificial intelligence (AI) present a clear solution. 

 

The power of connected forms 

One standout takeaway was the demonstrated ability to digitise paper-based workflows within minutes using tools like FormFactor. With just a PDF upload, healthcare organisations can transform forms into accessible, secure, and connected digital solutions. 

 

What does this mean for healthcare? 

  • Accessibility first: Fully compliant forms ensure inclusivity for all users, addressing a significant gap as 26% of survey respondents mentioned that they use partially accessible forms but not fully compliant with accessibility standards such as the government mandated Web Content Accessibility Guidelines (WCAG). 
  • Automation for Efficiency: Automatically connected data flows reduce manual effort and errors, empowering clinicians to focus on patient care. 
  • Enhanced Security: Microsoft’s built-in encryption and access controls safeguard sensitive patient information. 
 
 
 

Real-World Applications 

From streamlining pre-admission processes to enabling seamless patient engagement via integrated portals, these innovations offer immediate, impactful improvements. A medium-risk patient scenario demonstrated during the session revealed how automated workflows can assess risks, optimise care pathways, and synchronise data in real time. 

 

Stepping stones to Digital Transformation 

By leveraging the Microsoft ecosystem, and enhancing it with ready-made solutions such as FormFactor, Factor supports healthcare organisations in the digital transformation journey without losing focus on your mission to improve societal outcomes. 

You may be operating with paper forms, with electronic pdf/word documents, or even web forms spread across multiple systems. Taking a small step forward in digitisation can deliver a big impact. 

Start small, identify high-priority forms, and partner with experts like Factor to guide your journey through staged rollouts, with technology that is immediately accessible to make an impact. 

 


Watch the Webinar Recording: https://youtu.be/lT8xcAoVuPs


Interested in learning more about how low-code solutions can revolutionise healthcare? Schedule a demo wih Factor today and start building a more connected, accessible future.